Due to COVID-19 there may be a slight delay in processing your order. Orders + pick ups are processed Wednesday - Sunday. Thank you for your patience + support, we are extremely grateful for each + every order placed. xx
Your order will be shipped within 3 business days. As soon as your order ships you will receive an e-mail confirmation and be provided with a tracking number. Please note we are unable to cancel or make any modifications to your order once it has been submitted.
We generally ship via USPS or UPS. If you need an item shipped express, please contact us at firstname.lastname@example.org and we will be happy to see what we can do to get it to you in time.
All orders with Maine shipping destinations are subject to 5.5% sales tax. a case of you is not responsible for any packages lost or damaged during transit.
We use recycled packaging and whenever possible reuse shipping materials in an effort to reduce our footprint.
Please note that international customers are responsible for all duties, taxes and fees upon delivery.
International orders will ship via USPS International. Customs may hold packages, and shipping times are therefore not guaranteed on International orders. a case of you is not responsible for any packages lost or damaged during transit to an international destination. Please contact your local post office for updates/more information once the package reaches its destination country.
a case of you hopes you absolutely love your purchase! In the rare instance when you don't, we implement the following return policy:
Merchandise must be unworn and in perfect condition with all tags attached to be eligible for return. Items purchased on sale are not eligible for return.
Return is for store credit only and the qualifying item(s) must be postmarked within 7 days of receipt. Shipping & handling fees are not refunded and will be deducted from all returns, including those that were originally ordered with free shipping. Please contact us at email@example.com prior to returning your item(s). Any returns made without prior authorization will be refused. a case of you is not responsible for any packages lost or damaged during transit. You will receive an email notification once your return is processed and approved.
Please ship all pre-approved returns (prepaid and insured) to:
a case of you: RETURNS
33 Exchange Street
Portland, ME 04101
SORRY, BUT WE CANNOT ACCEPT RETURNS ON VINTAGE ITEMS, SALE ITEMS OR ITEMS PURCHASED WITH A PROMO CODE. UNDERGARMENTS, SWIMWEAR, COSMETICS, HOME GOODS, JEWELRY AND HATS ARE ALSO CONSIDERED FINAL SALE. NO EXCEPTIONS CAN OR WILL BE MADE.
We reserve the right to deny returns, exchanges or store credit if the merchandise returned does not meet the above return policy requirements.